DEDICATED FTP SERVER
Do you provide 24/7 support ?
Transferum provides a ticketing system in case you confront with difficulties in using our services.
During working hours you should expect the answer from our specialists within 1 hour.
Outside working hours the maximum period that you should expect our answer may be up to 3 hours.
This system is implemented by Transferum in its efforts to cover world wide time zones for providing a good and complete service to its customers all over the world.
Transferum also provides phone support which is dedicated ONLY to our Paid Subscription holders, with storage space larger than 200GB.
Also you can contact us directly by e-mail at
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End User Service Usage Policy